- Work organization
- Education
- Power Management
- Hardware
- Interpersonal Skills
- Networks
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Information Security
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Security - basic
- Install Windows updates, Software updates, and manufacturer updates
- Uses strong and unique passwords
- Choose and use a good password manager
- Protects sensitive information by setting up 2SV
- Show purpose of Phishing risks
- Use a good Antivirus and Firewall and check they are enabled on devices
- Use an anti spyware to check a system
- Understand what 321 Backup Strategy is and develop a good strategy for the entity
- Use backup encryption
- Set up CrashPlan or another cloud backup solution
- Recover user’s files using backups
- Protect sensitive information by setting up system encryption
- Windows EFS encryption
- Use a policy to automatically lock a device after a period of inactivity
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Security - basic
- Systems
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Training - Support
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Help Desk - Customer Support
- Offer general Office productivity software support
- Troubleshoot basic software-hardware issues
- Patiently supports end-users
- Help customers with printers-scanners requests
- Offer general Language Software support
- Provide mobile phones-tablet support
- Train users on basic skills
- Develop resources for end users
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Help Desk - Customer Support
- Domaines (supports par domaine) »
- Work organization »
- Office and Tasks management »
- Use an efficient task management system
A good task management system should allow you to:
- create tasks
- categorize tasks, like grouping them together
- manage priorities, to identify which tasks are most important or need immediate attention
- put tasks on hold while you are waiting for answers
- archive your tasks so that you can remember what you have done
- access and manage your tasks from various devices and platforms, including mobile phones
All of these things can be done using a word processor or spreadsheet, if you want a personal task management system. However, you might want optional or advanced features.
Optional features are:
- due dates and reminders to ensure that tasks are completed on time by receiving notifications when a deadline is approaching
- a collaboration feature to see tasks and priorities for other members of the team and track their pending or completed tasks.
- integration to link your task management system with your calendar, email, etc
Examples of some personal task management systems you can try:
- Thunderbird tasks
- Google Tasks
- MS To do App
- Joplin
- todoist.com
- Evernote
Here are some collaborative task management systems:
- Trello
- Monday.com (task management, project management, time management and team collaboration)
- Jira
- Asana
- Notion.so
- Smartsheet.com
- ClickUp
Videos you might want to watch:
IT Connect Online 2021 Steve Pence's Top 10 Tips Part 1
IT Connect Online 2021 Steve Pence's Top 10 Tips Part 2